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SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Mojaristhan's shipping policy section. Here, we aim to provide clarity on our shipping methods, packaging, and costs. We believe in transparent communication to earn your trust and ensure your continued satisfaction with our services.
 
In this section, you will find comprehensive details about our shipping methods and costs. We strive to make the shipping process as smooth as possible for you, ensuring the safe delivery of your purchases.
 

  • Orders are processed and dispatched within 1-2 business days after confirmation.

  • The standard delivery time is 7 working days. However, unforeseen delays may occur, and we request customers to cooperate. For any concerns, please reach out to our customer support.

  • Customers will receive tracking details once the order has been shipped.

RETURN & EXCHANGE POLICY

At Mojaristhan, we understand that circumstances may lead to a change of mind regarding a purchase. Our return policy is designed to provide you with clear instructions on the steps to take in such situations. It is our commitment to build trust and confidence in your shopping experience with us.
 
In this section, we outline the necessary steps for initiating a return or exchange. We want to ensure that you feel secure and informed throughout the process, knowing that your satisfaction is our foremost priority.

 

  • Returns are accepted only for defective products. Returns for any other reason will not be entertained.

  • If the package seal is broken or tampered with, customers are advised not to accept the delivery and report the issue immediately.

  • Return requests must be raised within 2 days of receiving the product.

  • Once a return request is approved, the issue will be resolved within a maximum of 7 days.

  • If the return is approved, the refund will be processed to the original payment method used by the customer within 7 days.


Should you have any queries or need further assistance, please don't hesitate to contact us. We are here to assist you.

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Customer Support

For any assistance, please contact us at:

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